Work

A collection of projects I've designed, researched, and shipped.

Enterprise Healthcare · 2025

Designing a Trusted AI-Driven Clinical Trial Eligibility Experience

How we designed an AI-assisted workflow that helped oncologists evaluate clinical trial eligibility faster while maintaining transparency and clinical trust.

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Designing a Trusted AI-Driven Clinical Trial Eligibility Experience

Service Design · 2024

Designing a Harmonized Service Experience Across the Medical Device Lifecycle

How research and service journey mapping uncovered opportunities to unify fragmented tools used by field service engineers across the medical device lifecycle.

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Designing a Harmonized Service Experience Across the Medical Device Lifecycle

Product Design · 2024

Redesigning Onboarding for a 40% Drop-off Rate

How I restructured a fintech app's onboarding flow to reduce drop-off by 40% and increase day-7 retention.

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Redesigning Onboarding for a 40% Drop-off Rate

Enterprise Healthcare · 2023

Creating a Consistent Clinical Decision Support Experience

How I helped standardize a complex clinical decision support module through scalable iconography and evidence-based design validation.

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Creating a Consistent Clinical Decision Support Experience

Service Design · 2023

Reverse Engineering a Digital Health Service

A self-initiated service design study where I deconstructed a digital health platform to understand how technology, people, and operations work together to create lasting behavior change.

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Reverse Engineering a Digital Health Service

Innovation & Design Thinking · 2021

Reimagining Primary Education Through Design Thinking

A capstone project that explored how a connected learning ecosystem could reduce paper waste, improve organization, and bridge classroom and remote learning through a unified digital experience.

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Reimagining Primary Education Through Design Thinking